Today starts a week of appreciation. It’s a week that comes and goes. A week that can seem insignificant to others not in this line of service. This week is important to many of us, but not more important than every other week. For those behind the phone, the radio, the headset, may be recognized this week for their service.
These men and women I speak of, are those you call when your neighbors blaring their radio too loud, when your controlled burn is out of control, when someone stole something from you, or when you’ve been in a car accident.
They are the voice that calms you when you’ve been robbed, the one that instructs you to get to safety when your house is burning, the one that stays with you while hiding in the closet when someone has broken into your home, the one that cares about you when you just don’t feel like you can live another day, and the one that counts with you as you give chest compressions to the one you love, providing you with encouragement and compassion so that you may give the needed circulation and air that your loved one has stopped getting on their own. They feel your pain, your screams, your stress.
They are the voice on the radio when you initiate a traffic stop, walking with you in their minds to approach the vehicle. They are with you when you checking that house, waiting patiently on the other side to hear you are safe. They hear your stress and the pain in your voice when you are in pursuit or arrive to find tragedy. They hold their breath while you make an interior approach on the house that’s on fire. They sit tight waiting to hear when you load the baby in the ambulance and head to the hospital that wasn’t breathing. They care about you, they feel for you through your voice and tone, they are your dispatcher.
These men and women are dedicated, compassionate, loving moms and dads, brothers and sisters, husbands and wives, and to you they are a friend, your teammate, they are your first first responder. They hear you at your darkest hour. They will never give up on you. They are not perfect, but strive to always do their best. Because they love each and every one of you.
To those who are just starting, or who have moved on, to those who are still working and even manning a console today, I appreciate your commitment and the love you have for others and for each other. Thank you for your service!
Happy National Public Safety and 911 Telecommunicators Week!
If you happen so see any of these guys out and about this week please stop and tell them thank you for a thankless job they do every day!!!
Thanks for all you guys do!!!!!