National Public Safety Telecommunicators Week is April 8-14. This week is a time to celebrate and thank those who dedicate their lives to serving the public as emergency dispatchers.
On April 6, several members of IPD’s Emergency Communications Center received awards at the annual Mid-America Regional Council’s Telecommunicators Appreciation Celebration and Outstanding Performance Awards. They are as follows:
The “Outstanding Multi-Agency Performance in a Critical incident Award” was presented to the Jackson County Sheriff’s Office, Kansas City MO PD, Blue Springs PD, Sugar Creek PD, Liberty PD, MO State Highway Patrol and the Independence Police Department for their combined efforts on the incident on March 29, 2017, in which IPD Officer Tom Wagstaff was critically injured. According to the award nomination, “There was undeniably a true spirit of teamwork within the ECC (Emergency Communications Center) and region this terrible day. Every agency worked together pulling resources, making calls, working with each other to ensure all aspects of the incident were not only covered but nothing was forgotten.”
The "Outstanding PSAP (Public Safety Answering Point) Leader" award was presented to Hunter Bonar. According to Communications Administrator Rhonda Harper, “Hunter leads by example; he makes honest and ethical behavior a key value and has the ability to inspire creating an atmosphere of pride in the organization and trust amongst his co-workers.”
The "Everyday Hero" award was presented to Julie Carmichael. According to Rhonda, Julie “exudes professionalism is every aspect of her profession, from the way she handles and deal with each caller to the contact with each of our responders.” “It doesn’t matter what incident, situation or chaos is currently happening, Julie remains calm through the storm assisting others through the problem or situation ensuring everyone is always working together as a team.”
Michelle Maples received the "Outstanding Training Performance" award. According to Rhonda, Michelle “is an excellent instructor not only teach on the job but thrives in the classroom environment” and also “dedicates herself to the men and women she served to ensure the highest quality standards are always met.”