"If something sounds too good to be true, it probably is."
Don't fall victim to a telephone scam. If an unsolicited phone call sounds too good to be true, it probably is. Don't provide any personal information, and HANG UP!
- Ignore pleas and pitches of anyone on the other end of an unsolicited phone call, including sales people, "charities," and even companies you already do business with. You have no way to confirm who is on the other end of the phone. Remember -- The name and number showing up on your caller ID can be spoofed.
- Tell them nothing! They're hunting for information. Don't confirm your address, phone number, social security number, or any other personal information over the telephone during unsolicited calls. Again, you have no way to confirm who you are actually talking to.
- If the caller says they're from your bank, credit card company, or another company you do business with, tell them you will call them directly and then hang up. Don't accept any phone number to call they give you and don’t call them back using the phone number on your caller ID. Look up the number yourself using a past billing statement.
- Slow down & think! Fraudsters like to create false deadlines, or threaten immediate legal action, so you don't have time to think. If you begin feeling pressured, just hang up.
- Check out a charity before you give. Ask how much of your donation actually goes to the charity. Ask the caller for a website address so you can make an informed decision without being pressured, rushed, or guilted into it.
- NEVER send cash by messenger, overnight mail, or money transfer. If you use cash or a money transfer — rather than a credit card — you may lose your right to dispute fraudulent charges. The money will be gone.
- After you hang up, you can file a complaint with the Federal Trade Commission by visiting https://www.ftccomplaintassistant.gov/#crnt&panel1-1.