Good afternoon, folks! Ofc. Quillen here - I'm off this week spending time with family, but thought I needed to post this after a weird phone call my wife had.
We've posted about this before, but be VERY CAREFUL giving people information over the phone - especially if the phone call was initiated by someone calling you. Long story short - my wife received a call on her cell phone from someone looking for me. They claimed to be from Ohio Edison. They claimed I was behind nearly $600 on my bill and that if she didn't make a payment over the phone, they'd immediately shut off my electricity and enter me to collections. Luckily, my wife is pretty sharp and I overheard part of the conversation. She knew to ask what address the bill was for and when it didn't match up, she quickly ended the conversation. She called Ohio Edison and was able to verify the call was, indeed, a scam (and my electric bill is up to date, lol). Here's the thing - the number they called from appeared to be an actual Ohio Edison phone number. We know it's actually pretty easy to "spoof" a number - so don't take a "known" number calling you for information as truth.
As always - DO NOT GIVE OUT PERSONAL INFORMATION OVER THE PHONE! If you aren't sure if the caller is legitimate, ask for a number to call them back. Get online and verify the customer support number on the ACTUAL website for the company calling you, and if you're still not sure, call the company to verify. These scammers are sharp and know how to manipulate you into giving information to them. Once you give them information or credit card numbers, gift card numbers, etc, it is nearly impossible to get that money and information back.
Be vigilant and protect yourselves!