Spring Valley Police Department

  • Agency: Spring Valley Police Department
  • Address: 1025 Campbell Road, Houston, 77055 TX
  • Chief: John C Cook (Chief of Police)
Phone: 713-465-8323

Spring Valley Police Department is located at 1025 Campbell Road, Houston, 77055 TX. The Chief of Police of the department is John C Cook. The Spring Valley Police Department phone number is 713-465-8323.

Spring Valley Police Department News

Attention: Closures On I-10 That May Affect Spring Valley Village Residents • Eastbound from WIRT RD/ CHIMNEY ROCK to N. POST OAK RD. 3 Inside Lane(s). Closed overnight from 9:00 PM, Monday, October 16 to 5:00 AM, Tuesday, October 17. • Westbound from N. POST OAK RD to GESSNER DR. 3 Inside Lane(s). Closed nightly 9:00 PM to 5:00 AM from Tuesday, October 17 to Friday, October 20. The Spring Valley Village Police Department will continue to post more information on our Facebook page as we receive construction updates from TxDot. Thank you.

Public Invited to Harvey Recovery Fair

FREE EVENT: Recycle Reuse Shred Rx Disposal When: Saturday, October 28 Time: 8 a.m. - Noon Where: Spring Branch Middle School – North Parking Lot Address: 1000 Piney Point, Houston, TX 77024 Accepted for RECYCLE: - Computers, Laptops, Routers, Modems, Keyboards & Other Accessories - Printers, Typewriters, FAX Machines, Scanners, Copiers - New or Used Toner and Ink Cartridges - Telephone Equipment, iPhones, Cell Phones, Pagers, Video - - Devices, Cameras, VHS/DVD Players, Cable Boxes - LCD, LED, Plasma TVs and Monitors (27” max) - Amplifiers, Receivers, Speakers, Stereos, - Circuit Boards and Electronic Components - NiCad Batteries, Lead Acid (UPS Batteries), Laptop Batteries, - - Cell Phone Batteries, Car Batteries - Metals, Steel, Aluminum, Copper, Iron Not Accepted: - Refrigerators, Stoves, Washers/Dryers, Microwaves - Smoke Alarms, A/Cs, Vacuum Cleaners, Dehumidifiers - Hazardous Materials, Oil Waste, Paint, Medical/Biohazard Waste - Alkaline Batteries (AA, AAA, C, D, 9v, Hearing Aid, Watch, etc.) - Solar Panels, Light Bulbs Accepted for Resale at MAM: - Gently Used Clothing, Toys, Household Items, Décor, Furniture Not Accepted: - Televisions Requiring Digital Converters, Large Appliances - Mattresses, Pillows, Sleeper Sofas, Furniture Needing Repair - Computers, Fax Machines, Copiers - Cribs (Except w/Documentation Manufactured After 2010), Car - Seats - VHS Tapes, Encyclopedias, Artificial Christmas Trees Accepted for SHRED: - Paper Only Not Accepted: - Cardboard Boxes Accepted for RX DISPOSAL: - Pill Form Medications Not Accepted: - Liquid Medications. - Medicine containers

Harris County Animal Shelter Seeks ‘Harvey Heroes’ for Animals

Reporting Hurricane Damage to the Harris County Appraisal District Harris County homeowners who have any type of property damage from Hurricane Harvey can now report that damage to the Harris County Appraisal District through the district’s upgraded app. Click the link below for more information: https://springvalleytx.com/DocumentCenter/View/670

IMPORTANT NOTICE REGARDING WASTEWATER SYSTEM IN SPRING VALLEY VILLAGE Attention Residents, On Monday, September 4, 2017, the City of Houston issued an alert about problems that it is having with two of its wastewater treatment plants in west Houston (West District and Turkey Creek), and the alert included Spring Valley Village’s zip code of 77055. It is important to note that the alert was not specific to Spring Valley Village. The 77055 zip code covers a large geographic area – much larger than the City limits of Spring Valley Village. Spring Valley Village residents can rest assured that there is no problem with our wastewater system. Public Works crews are checking each of the City’s four lift stations twice each day to ensure that the system remains in good shape. Those checks will go on until Houston's wastewater treatment plants are no longer having problems. Additionally, the City's lift stations will send out alerts to our Public Works crews in the event that there is anything wrong with the wastewater system. The City has not received any alerts from our lift stations. In the event that the City’s wastewater system has a problem that requires any kind of wastewater conservation by residents, we will notify residents as quickly as possible. Until then and regardless of any notices or alerts issued by the City of Houston, Spring Valley Village residents do not have to worry about our wastewater system.

IMPORTANT INFORMATION REGARDING FEMA DISASTER APPLICANTS: FEMA Advises Disaster Applicants to Beware of Rumors, Misinformation, and Fraud Release date: August 31, 2017 WASHINGTON - The Federal Emergency Management Agency (FEMA) is raising awareness that Hurricane Harvey disaster survivors, and their friends and family, must be alert for false rumors, scams, identity theft, and fraud. Although many Americans are working hard to help their neighbors now, during chaotic times, some will always try to take advantage of the most vulnerable. To dispel some of the false rumors circulating on the internet and social media, FEMA created a dedicated website to address some of the most common themes. Remember, if it sounds too good to be true, it probably is. Visit https://www.fema.gov/hurricane-harvey-rumor-control to get the most accurate information from trusted sources. Here is how to protect yourself, or someone you care about, from disaster fraud: Federal and state workers do not ask for, or accept, money. FEMA staff will never charge applicants for disaster assistance, home inspections, or help filling out applications. Stay alert for false promises to speed up the insurance, disaster assistance, or building permit process. In person, always ask to see any FEMA employee ID badges. FEMA Disaster Survivor Assistance teams may be in impacted communities providing information and assisting survivors with the registration process or their applicant files. A FEMA shirt or jacket is not proof of identity. All FEMA representatives, including our contracted inspectors, will have a laminated photo ID. All National Flood Insurance Program adjusters will have a NFIP Authorized Adjuster Card with their name and the types of claims they may adjust. If you are unsure or uncomfortable with anyone you encounter claiming to be an emergency management official, do not give out personal information, and contact local law enforcement. If you suspect fraud, contact the FEMA Disaster Fraud Hotline at 866-720-5721 or report it to the Federal Trade Commission at www.ftccomplaintassistant.gov. More information on disaster-related fraud is available at the Texas Attorney General’s Office website at texasattorneygeneral.gov/cpd/disaster-scams or call -800-252-8011. In Louisiana, disaster-related fraud information is available on the State Attorney General’s Office website at http://www.agjefflandry.com or contact the National Center for Disaster Fraud’s hotline at 1-866-720-5721.

Attention Residents, Please see the notice below from WCA: "Limited household waste" pick-up on Tuesday for customers that are serviced on Tuesday. Residents MUST follow the following steps to have trash picked-up: 1. Only household waste will be picked up. • Household waste MUST be in containers, bags or WCA provided carts. • DO NOT PUT OUT ANY LAWN WASTE or MIX IN LAWN WASTE. 2. There is a limit of 4 bags only. ONLY 4 BAGS will be picked up per house. • Or, (1) Customer owned container • Or, (1) WCA provided cart 3. Trash must be placed at the street BUT not on the street. • KEEP ALL ROADWAYS ACCESSIBLE FOR THE TRUCKS AND EMERGENCY VEHICLES. 4. Do not put out trash until Tuesday morning. Trash must be out by 7:00 am. 5. If you have yard waste currently bagged at the street, you don't need to move; however, it will not be picked up. Please make sure it is NOT placed in the street. This is a limited service only. Our goal is to pick up the waste safely and as much as possible. We will resume normal operations as soon as possible.

Important Update Regarding Trash Collection: Attention Residents, "Limited household waste" pick-up tomorrow, Friday, September 1st. Residents MUST follow the following steps to have trash picked-up: 1. Only household waste will be picked up. - Household waste MUST be in containers, bags or WCA provided carts. - DO NOT PUT OUT ANY LAWN WASTE or MIX IN LAWN WASTE. 2. There is a limit of 4 bags only. ONLY 4 BAGS will be picked up per house. - Or, (1) Customer owned container - Or, (1) WCA provided cart 3. Trash must be placed at the street BUT not on the street. - KEEP ALL ROADWAYS ACCESSIBLE FOR THE TRUCKS AND EMERGENCY VEHICLES. 4. Do not put out trash until Friday morning. Trash must be out by 7:00 am. 5. If you have yard waste currently bagged at the street, you don't need to move; however, it will not be picked up. Please make sure it is NOT placed in the street. This is a limited service only. The goal is to pick up the waste safely and as much as possible. WCA commercial collection service is operating on a limited basis, collecting trash from hospitals, apartments, restaurants, and convenience stores. Normal operations will resume as soon as possible. Thank you.

Attention Residents, Mayor and Council Updates will be posted daily on our Spring Valley Village Website. Please click on the link below for more information. Thank you. Mayor and Council Updates: https://springvalleytx.com/AlertCenter.aspx?AID=10

Important Update Regarding Trash Collection: Residents, Please note, WCA Waste Collection Service is expecting to provide trash collection service on Friday, September 1, 2017. In order to provide the best service possible, WCA is asking residents to keep the following in mind: • Residents are advised to separate their putrescible waste (solid waste that begins to decompose quickly as to cause odors and attract birds or animals) from their bulk waste to ensure proper and timely collection • A four bag maximum, per home, will be picked up each service day • WCA WILL NOT collect carpet or construction materials as regular collection related to this storm event • Suspended services due to this storm event will NOT be made up or pushed to another service day If any resident would like to receive WCA updates via email, please register by sending an email to: awilhite@wcamerica.com

Update Regarding Comcast: "At Comcast, safety is our top priority. We are continuing to suspend operations until local emergency management agencies deem it safe to be on the roads. Restoration crews remain on stand-by. Once clearance is granted, Comcast's maintenance technicians will be dispatched to begin assessment and restoration efforts throughout the Greater Houston Area including Galveston, Liberty, Brazoria, Harris and Fort Bend Counties. To help residents and emergency personnel stay connected during this time, Comcast earlier this week opened its XFINITY WiFi hotspots throughout the Greater Houston area to anyone who needs them – including non-XFINITY customers. This service has been extended until September 8. For a map of XFINITY WiFi hotspots, which are located both indoors and outdoors in places such as shopping districts, parks and businesses, please visit www.xfinity.com/wifi. Once at a hotspot select the “xfinitywifi” network name in the list of available hotspots and then launch a browser. XFINITY Internet customers can sign in with their username and password, and they will be automatically connected at XFINITY WiFi hotspots in the future. Non-XFINITY Internet subscribers should visit the “Not an XFINITY Internet Customer” section on the sign in page to get started. Non-customers will be able to renew their complimentary sessions every two hours."

CITY AND COUNTY OFFICIALS URGE RESIDENTS TO DONATE TO GREATER HOUSTON COMMUNITY FOUNDATION RELIEF FUND: HOUSTON – In the wake of the devastating effects of Hurricane Harvey, individuals may want to donate to help affected residents. Houston Mayor Sylvester Turner and Harris County Judge Ed Emmett are urging people who wish to help affected residents to donate money to recognized charities that are currently engaged in the response and recovery. After receiving an overwhelming number of inquiries from citizens and companies who want to help, Mayor Sylvester Turner and County Judge Ed Emmett have established the Hurricane Harvey Relief Fund that will accept tax deductible flood relief donations for victims that have been affected by the recent floods. To donate, visit: ghcf.org/hurricane-relief The fund will be housed at the Greater Houston Community Foundation, a 501(c)(3) public charity. Additionally, charities that are recognized by national organizations, such as the United Way ([http://(unitedway.org]unitedway.org) and the National Voluntary Organizations Active in Disaster (NVOAD) (nvoad.org) are often a good place to start. You may also check with your faith community to see if they can route donations to faith-based organizations already helping others. While some may feel compelled to donate specific household items to disaster survivors, please remember that this may create a burden on responding agencies, as they must collect, sort, clean, and distribute items.The City and County have activated a joint donations management program with various non-profit agencies to manage requests. A phone line has been established by the Houston Food Bank to handle questions about donations. Residents, organizations, companies and groups may call: (800) 924-5985 between the hours of 9:00am to 5:00pm Monday through Friday to ask questions about making donations.

Questions regarding the Army Corps release of water on Buffalo Bayou: Citizens, Impacts to Spring Branch Creek would be minimal. The most direct impacts would be to those neighborhoods along Buffalo Bayou. Spring Valley Village has received 30 inches of rain and at no time did Spring Branch creek exceed its banks. Thank you.

Citizens, Harris County was added to the Presidential Declaration yesterday for Individual Assistance and Public Assistance (Cat A and B). Survivors from your jurisdictions can now apply for FEMA assistance. The link is included below: https://www.fema.gov/hurricane-harvey?utm_source=hp_promo&utm_medium=web&utm_campaign=disaster It is extremely important that ALL survivors apply for assistance with FEMA.

Mandatory Curfew implemented for the City of Spring Valley Village The City of Spring Valley Village Mayor has enacted a mandatory city-wide curfew that will go into effect today, August 28, 2017. The curfew will run daily between 10:00 p.m. and 6:00 a.m. The curfew will remain in effect until rescinded by Order of the Mayor.

Important Article Regarding Insurance Claims for citizens impacted by Hurricane Harvey:

Important Update From Village Fire Department Chief Foster Regarding Power Lines: "Yesterday, Sunday, the fire department and police departments rescued well over 100 people from the flood waters. Today, the eye of the storm will be turning towards the Houston area. We will see an increase in winds. The higher winds may cause trees or tree limbs to fall. If this trees fall onto power lines they can pull the power lines down. Typically for power line down calls, we will send out a fire truck to secure its safety until the power company arrives to secure the line. However, with the high number of this type call today and this week, I expect the number of fire trucks will be overwhelmed by the number of power lines down. If you see a power line down, do not approach the line. Call 911, we will send out a fire truck. If there is no fire, firefighters will put “fire line” tape around the power line. We will immediately notify the power company. The power company will put the call on their list of responses. If the power line is in a yard, we will speak with the resident and provide appropriate cautions. We will then have to leave the line and run another call. With the high winds and saturated ground, we will have trees falling. Please consider your safety if you decide to walk the neighborhoods. A tree can fall without warning. " David Foster Fire Chief Village Fire Department

Mayor Ramsey would like for our citizens to be aware of the following media release by the Army Corps of Engineers regarding the Addicks and Barker Dams.

IMPORTANT NOTICE REGARDING WATER SUPPLY FOR SPRING VALLEY VILLAGE FROM MAYOR RAMSEY. PLEASE READ AND SHARE WITH OTHER CITIZENS OF SPRING VALLEY VILLAGE: (Letter from Mayor Tom Ramsey - Please Read Immediately) "There have been questions related to the water supply system in the City of Spring Valley and if we were going to experience an interruption of service. This is a rumor that is not true. In fact the most reliable water system in the entire region is in Spring Valley because: > The City has it's own well and does not have to depend on the City of Houston for its primary source of water. > The City last year invested in improvements to this well system and all is working well. > We have excellent back up power generator in case of a loss of power > We just checked our systems and we are good to go. Please contact me directly 713-805-3824 if there are any questions related to City Services. The Spring Valley Staff has done an extraordinary job of responding to needs thru this storm event. Let me know if there are questions." Tom Ramsey Mayor Spring Valley Village 713-805-3824

Residents, If any citizen is in need of assistance or shelter please contact the Spring Valley Village Police Department at: (713) 465-8323 for arrangements to be made. It is imperative that residents stay indoors and remain vigilant throughout this time. Respectfully, Loyd Evans Chief of Police

Notice in regards to Trash Pickup: Residents, Be advised there will be no collection of trash by the W.C.A. in Spring Valley Village on Tuesday, August 29, 2017. Please stay tuned for any updates regarding trash pickup.

Advisory: Citizens of Spring Valley Village, The Police Department is asking for each of you to please stay at home and refrain from leaving your residence, either on foot or in a vehicle, during this storm. Most major roadways throughout the greater Houston area are impassable due to high water. As water levels rise in Briar Branch Creek, roadways adjacent to the creeks boundaries are experiencing rising water in the streets as well as some water breaching into a few homes. As you wake up and examine your property, please feel free to contact the police department to report any flooding that occurred in the overnight hours. The police department encourages everyone to stay inside their homes and continue to monitor local media closely for any weather or road condition updates. Respectfully, Loyd Evans Chief of Police

Citizens, Heavy and persistent rainfall has resulted in high rising water levels in Briar Branch Creek. Emergency management officials are advising residents to take any necessary precautions. Do not hesitate to contact the Spring Valley Village Police Department at: (713) 465- 8323 if help is needed.

Spring Valley Village Residents and Businesses: If you have experienced any damages to your home or business as a result of Hurricane Harvey, please let us know. Just call the Police Department’s non-emergency phone number at :713-465-8323.