State of Hawaii Department of Commerce and Consumer Affairs

  • Agency: State of Hawaii Department of Commerce and Consumer Affairs
  • Address: 335 Merchant Street, Honolulu, 96813 HI
  • Chief:
Phone: 808-587-3222
Fax:

State of Hawaii Department of Commerce and Consumer Affairs is located at 335 Merchant Street, Honolulu, 96813 HI. The State of Hawaii Department of Commerce and Consumer Affairs phone number is 808-587-3222.

State of Hawaii Department of Commerce and Consumer Affairs News

DCCA is closed today in observance of General Election Day.

The state Public Utilities Commission recently approved the agreement that settles the disputes and delivers sole pole ownership to Hawaiian Electric. Read more about the arrangement by searching Docket No. 2018-0075 on the PUC's document management system: https://dms.puc.hawaii.gov/dms/

Three rounds. Three strikes. Make it through this game, and it's clear - you're on to spam scams and not likely to get slammed by the next one. Play this FTC game and slam the spam scam. https://www.consumer.ftc.gov/sites/www.consumer.ftc.gov/files/games/off-site/ogol/_spam-scam-slam.html

CONSERVATION ALERT: HECO asks to reduce power use TONIGHT! Suggested steps include turning off or reducing use of lights and air conditioners, delaying hot showers, laundry and dishwashing and minimizing cooking until after 8 p.m.

Kaua‘i Island Utility Cooperative (KIUC) has updated its website, providing easier navigation and offering new features such as current outage information to the cooperative’s member-owners.

Happy Halloween!

Here's some fun energy to get your Monday morning started. Great way to finish out National Energy Action Month!

Meet Jayna Uyehara, DCCA's Business Action Center (BAC) Manager. She'll be explaining how the BAC helps those interested in starting their own business in this Island Focus segment.

Phishers are looking to lure you with bogus emails and pop-ups that seem safe. Will you take the bait of live to swim another day? Please this FTC game and find out. https://www.consumer.ftc.gov/sites/www.consumer.ftc.gov/files/games/off-site/ogol/_phishing-scams.html

Del Won, executive officer with the Public Utilities Commission, said that customers can call the PUC to file a formal or informal complaint if they are unable to resolve the dispute on their own. http://puc.hawaii.gov/contact/

If you are wondering if there is a sure way to tell if a phone call, letter or email is a scam, Levins adds there is, "the biggest sign it is a scam is if they ask you to wire money. Just don't do it!"

"My understanding is that Sears has said they will honor all current warranties and if some item is in need of repair, consumers should go forward with the normal course of business," said Executive Director Stephen Levins of the Department of Commerce and Consumer Affairs.

Meet Stephen Levins, DCCA's Executive Director of the Office of Consumer Protection. He'll be talking about consumer issues on this Island Focus segment.

Work is scheduled to take place from 9 a.m. to 3 p.m. from Monday through Friday, between Kamehameha Highway and Likelike Highway along the H-3 Freeway.

We're at the University of Hawaii's Financial Wellness Fair today at the UH at Manoa Courtyard. Stop by and pick up your information to be consumer wise.