Each year the 2nd week of April is recognized as National Public Safety Telecommunicator’s Week. This week is a nationally recognized time for citizens and co-workers alike to show their appreciation for the professionals in the field of Public Safety Communications.
Here’s to the hidden heroes, the calming voice during the storm, often heard but never seen. It takes a special person to be the voice of reason when lives are on the line, to take control in an emergency situation using just a telephone, to get the right kind of help to the right location, to give lifesaving instructions that make a difference. Every minute, every day, 9-1-1 professionals answer the call, staying on the line until help arrives.
As most often the first person on the scene of every crime, fire and medical emergency, the 9-1-1 dispatcher continues to be an invaluable resource. Please join the Birmingham Police Department in saluting our team of dedicated professionals.