Text to 9-1-1 now available in Duchesne, Daggett and Uintah Counties: Press Release for Text to 911 From: The 911 PSAP (Public Safety Answering Point) in Duchesne, Uintah and Daggett County, all Police, Sheriff’s, Fire, and EMS personnel. To: All Utah News Media Regarding: Text to 911 We are pleased to announce residents anywhere in Duchesne, Uintah and Daggett Counties can text “911” on their cell phones and be connected with a 911 dispatcher in an emergency. Speaking directly to a 911 dispatcher is always the best and fastest way to get help in an emergency or to report a crime in progress. If you can call 911 for help, please do, but for those times when you can’t call, there is now “Text to 911”. This new feature is also a benefit to the hearing impaired and can be helpful in an emergency as opposed to a voice call to 911. Texting 911 gives emergency dispatchers the capability to communicate with citizens who find themselves in a position where they are unable to call 911 because of serious situations where calling for police assistance may expose a caller to more danger. Cases of abuse, burglary, robbery, or even an active shooter situation have been successfully reported across the country by callers who have been able to text 911 without tipping off a suspect. We are happy to be able to offer this life saving service to our citizens. This announcement covers all cities and all of the unincorporated areas in Duchesne, Uintah and Daggett Counties. As the public safety professionals in the Uintah Basin, we are always working to improve our ability to respond to emergencies to help keep you safe. As of 2017, six mobile service providers have taken the necessary steps to allow you to text 911 on your mobile phone in Utah: AT&T, i-Wireless, Sprint, T-Mobile, U.S. Cellular, and Verizon. As the equipment in each 911 call center is adjusted to enable the receipt of texts, customers of these carriers can use the feature within a matter of days. Please refer to our Text 2 9-1-1 Fact Sheet for more in depth detail and how to questions. Text to 9-1-1 FACT SHEET Call if you can - text if you can’t. Can I send a text to 9-1-1? Yes. Cellular customers living in Duchesne, Uintah or Daggett Counties - service area may be able to use their mobile phones to send a text message to 911 for emergency help. Texting should only be used during an emergency when you are unable to make a voice call to 9-1-1. How to text 9-1-1 in an emergency: Enter the numbers “911” in the “To” field; The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed; Push the “Send” button. Be prepared to answer questions and follow instructions from the 9-1-1 call taker. Text in simple words – do not use abbreviations. Keep text messages brief and concise. Below are a few things to know if you need to text 9-1-1: Text location information is not equal to current location technology. As with all text messages, 9-1-1 messages can take longer to receive, can get out of order or may not be received. Text-to-9-1-1 is not available if you are roaming. You should receive a "bounce-back" message informing you that the service is unavailable. A text or data plan is required to place a text-to-9-1-1. Your mobile carrier’s regular texting rates will apply. If texting to 9-1-1 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 9-1-1 is not available and to contact 9-1-1 by other means. Photos and videos cannot be sent to 9-1-1 at this time. Only 911 call centers in Weber, Morgan and Salt Lake County are equipped to accept photos or videos attached to a text message Text-to-9-1-1 cannot include more than one person. Do not send your emergency text to anyone other than 9-1-1. Do not text and drive!